Transformation
Redesigning operations, processes and decision-making to improve performance.
Operational Transformation · Product · Technology
I help organisations improve how they operate, turning complex problems into practical changes across processes, products, data and technology.
Professional profile
My experience spans transformation work at Amazon and GE Healthcare, alongside consulting and hands-on product development.
I connect strategic priorities with the operational detail, technology choices and delivery needed to put change into practice.
Redesigning operations, processes and decision-making to improve performance.
Shaping ambiguous needs into focused products that people understand and adopt.
Using software, data, automation and AI as practical enablers of better operations.
Experience
More than a decade working across complex operations, technology projects, consulting and product development.
Advise on operational and technology change while designing and building digital products from concept through to deployment. The work combines consulting, product development, data and practical use of AI.
Delivered operational improvement and technology projects across fulfilment and logistics, using process redesign, data and cross-functional delivery to support better performance and decision-making.
Led supply chain and forecasting work, improving planning processes and using data and digital tools to support decision-making across an international healthcare business.
Selected projects
Products designed and built to solve practical problems, from early concept through to live delivery.
A production consumer platform that improves price transparency by continuously monitoring Eurostar ticket prices and notifying travellers when fares drop, helping users book at the best available price.
Explore live productA personal operating system that brings email, documents, messages, cloud storage and structured data into one AI-enabled workspace. Built around the Model Context Protocol (MCP), it helps people find information and work across connected systems from one place.
Explore live productA baby-care app that helps parents track feeding, sleep and daily routines through a simple, focused experience. Designed and built end-to-end, from product concept and user experience through to launch and iteration.
Explore live productA decision-support product for understanding fuel costs and making more informed journey choices.
Explore live productA private, local-first tool for monitoring AI usage by provider and model. It records usage metadata only and keeps prompts, responses, code and files out of the dataset.
Private project · Details on requestMetadata only · Private
Capabilities